Managed Services is a somewhat amorphous category, but it basically encompasses monitoring and managing a data network to ensure uptime, quality of service, security, and other issues that impact the integrity, availability and survivability of the network.  AB&T offers managed services that span the full spectrum of the category from monitoring, intrusion detection, QoS, bandwidth and speed grooming, remote visibility, reporting, alerts, usage, performance and various other issues.  We can provide a service that performs all these functions for the user without their active involvement, or we can put these functions in the users hands (i.e., push the services to a desktop consol) so they can be incomplete control with their own personnel actively monitoring and managing the network.